Night Guard Lab Review

UPDATE: A couple of our users have raised concerns and complaints about this company regarding their service and support. read here….
All-in-all it seems reasonable to exercise caution when considering this product.
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Night Guard Lab description

Teeth grinding (bruxism) is a serious condition that can lead to broken or worn teeth, jaw pain and morning headaches. If you grind your teeth, you need a dental guard to correct the problem before you cause long-term damage.

Night Guard Lab produces custom-built dental guards. The Lab is a member of the National Association of Dental Laboratories (nadl.org) Proactive Labs.

The Night Guard is an outstanding product that is cheaper and more effective than a dental guard made by your personal dentist. It covers and protects teeth so that they no longer cause expensive damage by grinding together in the night. 

The funny part is the dentist doesn’t makes any of the mouth guards. He/She always sends them to some dental lab that makes the night guards and charges the dentist who doubles the price so you end up paying like 300-700 dollars. You can bypass the dentist and let NightGuardLab.com ease your pain with a custom fitted night guard, directly from the lab!.

How it Works

Step 1 - You will receive a kit, complete with written instructions.

Step 2 – Take out one piece of blue and one piece of white putty.

Step 3 - Combine the pieces of putty together for 45 seconds.

Step 4 - When the putty is a solid blue color, roll it into a cylindrical or ‘finger’ shape.

Step 5 - Fill the tray with the rolled cylinder of putty. Ensure the putty fills the entire tray.

Step 6 - Gently press the tray over your upper or lower teeth. Hold for 4 minutes before removing it.

Step 7 – Using the supplied pre-paid envelope, send your impressions to the lab. The dental appliance will be shipped to your door within days. You save 70% of the cost of a dental guard by eliminating the need for a dentist visit!

If you already have your own molds, Night Guard Lab offers 20% off the total price. There is a 20% off rebate email included in your order. Simply print it and send it to Night Guard Lab with your molds to receive the rebate! (Download Rebate Form)

How Do I Know Which Night Guard is Best for Me?

1. HARD ACRYLIC GUARDS:

These Night Guards are made entirely from durable acrylic. They are hard on both the outside and the inside. They are designed for Heavy to Moderate grinders.

Hard Acrylic Night Guard is recommended for wear at night, during sleep, if you have Heavy to Moderate grinding habits.
Slimline Hard Acrylic Day Guard. This Day Guard is thin and clear. It is perfect for wear during the day at work, or for teens adjusting to their first dental guard. Recommended for Heavy to Moderate grinders.
Hard Acrylic Night Guard PLUS Slimline™ Hard Acrylic Day Guard (20% off-saving you $43.99). This Combo Pack includes both products at a specially reduced price. If you grind or clench your teeth both day and night, and have Heavy to Moderate habits, this package doubles your protection.

2. DUAL LAMINATE GUARDS

Dual Laminate guards have hard acrylic on the outside and soft laminate on the inside for added comfort, cushioning and protection. They are designed for Moderate to Light grinders.

Dual Laminate Night Guard. This guard is hard on the outside and soft on the inside. Recommended for wear at night, during sleep, if you have Moderate to Light grinding habits.
Slimline Dual Laminate Day Guard is more flexible than the Dual Laminate Night Guard, this Day Guard can withstand greater pressure. Wear during the daytime at work or home if you have Moderate to Light grinding habits.
Dual Laminate Night Guard PLUS Slimline™ Dual Laminate Day Guard (20% off- saving you $35.99). This Combo Pack includes both products at a reduced price. If you grind or clench your teeth both day and night, and have Moderate to Light habits, this package doubles your protection.

3. SOFT GUARDS

The most comfortable and lightweight of the Night Guard Lab products, these guards are made entirely from a soft laminate. They are perfect for customers with Light to Moderate grinding habits.

Soft Night Guard is both durable and flexible, this extremely comfortable model is ideal for night wear if you have Light to Moderate grinding habits.
Slimline Soft Day Guard. This Day Guard is discreet and thin. It is ideal for wear during the day, particularly at work. Recommended for Light to Moderate grinding habits.
Soft Night Guard PLUS Slimline™ Soft Day Guard(20% off- saving you $28.96). This Combo Pack doubles your protection if you have Light to Moderate grinding habits both at night and during the day. It includes both products at a reduced price.

The direct ordering process saves you time and money, and results in a cheaper, better product than one purchased from a dentist!

FAQ

 Can I talk while I am wearing the Night Guard?

Yes, of course. You can talk freely while wearing the Night Guard. It is very comfortable to wear because it is custom-made to fit you. Your tongue is free to move without restriction.

 What is the Night Guard made from?

There are both soft and acrylic Night Guards. All Night Guards are made from laminates that are energy absorbing and FDA-approved. They are hypoallergenic, non-latex materials. All materials were chosen with maximum comfort in mind.

 How do I know which type of Night Guard to order?

If your dentist has given you advice, you should always order accordingly. If not, determine which set of teeth (upper or lower) shows the fewest signs of wear. These are the sharper teeth, and you ideally need to wear your Night Guard on this set. However, you can still order the opposite arch if you feel more comfortable with it. Either way, both sets of teeth are protected. If you consider yourself a very heavy grinder, do not order the Acrylic Night Guard, as it may not withstand over 200 lbs of pressure, which is typical for heavy grinders.

 How do I clean and care for my Night Guard?

Mix a guard cleaner, such as Ortho Clean, with water and soak your Night Guard in this solution. This removes harmful bacteria, plaque, and germs and will eliminate odor.

  What if I receive my Night Guard and it doesn’t fit?

Lab technicians are available to adjust your Night Guard if you have any problems. Simply call the customer service number, and a dental technician will assist you.

  Can you tell me about the teeth-whitening product that is available with my order?

Night Guard Lab offers an additional product called Pro-White Teeth. It is both popular and cost effective. Although the entire teeth whitening system normally retails for $99.95, there is a significant discount on that price if you order it with your Night Guard! The complete system includes 3 tubes of carbamide peroxide whitening gel (6 treatments per syringe). Used with separate custom-built whitening trays, your teeth will be up to 10 shades lighter in 7-10 days.

Features:

  • Custom-built models created from easily made impressions done at home by the customer.
  • All dental guards made from FDA-approved, latex-free, hypoallergenic materials.
  • Dental guards are both lightweight and durable

Pros:

    Cheaper and more effective than dental guards from your dentist. Useful coupons: “freeship” (Free Shipping), “buynow2009″, ” buynow2010″, “buynow2011″ (10% OFF), “fanus” ($15 OFF).

    100% guaranteed to relieve symptoms of grinding /clenching.

    Wide selection of options – suits all needs.

    Perfect, comfortable fit.

    Easy, at-home molding process. Eliminates need for expensive dental visit.

    Generous discount to those with existing molds.

    Prompt delivery.

    24/7 customer service

Cons:

   No face-to-face contact with a dental technician. However, this saves up to 70% on price, and Night Guard Lab technicians are readily available on the phone to address any concerns.

We don’t actually sell any products at MouthGuardsForTeethGrinding.com, we just evaluate and review them. But we do look for the best dealers and prices on the internet and the best price for the night guard seems to be found on NightGuardLab website (Click here for their price list).

 

 

 

 

Business Location:

Pro-White, Inc. 1050 Crown Pointe Parkway, Suite 1450, Atlanta, GA 30338

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Reviews and Testimonials

We value your input and would appreciate learning about your experience and suggestions. Your own review and feedback would help other people with bruxism to chose the best guard for their needs.

These are the reviews and testimonials we received from the real users of the Night Guard Lab customers. We hope that they will help you decide if this is the right product for you.

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9 Responses to Night Guard Lab

    By: Michael Quinlan
    Date: June 25, 2013 at 10:32 pm

    Product Rating

    I returned my impressions and never heard from them again. They don’t return calls and they don’t answer e-mails. They took my $140.00 sent me the impression stuff and disappeared. I have never been treated this bad in my life. You are plaing russan ruolet sending this company money.

    By: Chris Raymond
    Date: December 27, 2013 at 9:37 pm

    Product Rating

    I had a LOUSY customer service experience with NightGuard Labs (FYI:They also own ProWhiteTeeth).

    It has taken me nearly 2 months to actually get my night guard.

    Round One: Sent in impression, along with THEIR form that lists my email address. Hear NADA for 2.5 weeks, not even an email saying, hey, it’s here, we’re working on it.

    No info available on their site when you login to check order status. I email them to inquire, and after a couple of days, they say, it’s shipping out on the 21st. Package finally arrives, marked as shipped on the 25th.

    And it was a second mold because my first impression was not usable! (The crappy instructions have photos so tiny as to be USELESS, and the first mold they sent me was too big for my mouth, an adult woman). The second mold was youth size, so guess they figured out the first mold would not have worked because I couldn’t clamp my teeth onto it without gagging.

    So, I take a new impression, and this time, I insure the package. (And they also included USEFUL instructions the second time around).

    They got the new impression on Dec 6, and I received it, at last, on Dec 26. Again, ZERO communication from them via that same form with my email address on it.

    Okay, the guard fits. But this company needs to bring in an expert in customer service, or actually, anyone outside their company with a brain in their head.

    Tip One: EMAIL THE CUSTOMER WHEN YOU RECEIVE THEIR IMPRESSION.

    Tip Two: Update the order status on your site.

    Tip Three: When the impression arrives, run it by the dental tech right away, who could have instantly ascertained that the impression was no good, and save 3 weeks of diddling around.

    Tip Four: Write better instructions. (Telling the customer there is enough material for a “mistake” is useless. If you mix the two materials all at once, they start to set immediately. So by the time you realize you’ve screwed up, there is no “do over”.) Provide a link to an online video demonstrating taking an impression (they are all over YouTube, which I found out after the fact).

    Basically, the overall impression I have of this company is they have 2 employees and a desktop mold maker.

    I’d steer clear of NightGuardLab and pay a little more for a company that actually grasps what customer service is.

    By: Jack
    Date: February 27, 2014 at 12:28 am

    Product Rating

    If I could give Zero stars I would give them to Night Guard lab. They are awful. I ordered from them and never received back the nigh guards after 1.5 months. Try to contact them and they are very very slow in replying my emails. Worst experience ever. They returned my money but kept $24 for a shipping that never occurred.

    By: Amy
    Date: August 7, 2014 at 4:35 pm

    Product Rating

    I do not recommend dealing with this company. I spent TWO AND A HALF MONTHS from the date of purchase, trying to get them to send me a night guard. I placed my order on May 7, and when I hadn’t received my impression kit in over a week, I tried calling the company. There is no way to reach a human, and I got no response waiting for over a week, so on May 16 I emailed them. Nicole Moss of ProWhiteTeeth.com (same company as nightguardlab.com) assured me I would have my kit delivered by Wednesday (May 21). When it hadn’t arrived by May 23, I wrote again. And again on May 28. That time, I did some research on the owner of the company, found an address for him, and copied him on my correspondence with Nicole. The mail to the owner came back as undeliverable! Later that day, though, Nicole replied with a tracking number, and an apology saying that they were out of compounding material and just got restocked. The kit did in fact arrive the next day, May 29, but the impression tray was so large I could not fit it into my mouth! (And this wasn’t the first time I’d made a night guard, so I know there is nothing unusual about the size of my mouth.) After a little back and forth about the number on the tray, Nicole said she would send another. No reply and nothing arrived by June 2, so I wrote again. June 3 she wrote back and said the tray was shipped out. June 8 the new tray arrives…and it is too small. Again, I’ve never had a problem before with a mold for a night guard! I wrote to Nicole once again, and recall that we are now more than a month since I paid them. This time, I’d made an impression of my teeth on a piece of aluminum foil, and measured the key dimensions, comparing them to the dimensions of the two trays I couldn’t use. I sent the figures to Nicole. On June 11 she suggested she would send a different kind of tray, with no middle section, which effectively means it would fit nearly every mouth. Two weeks passed, and nothing arrived. I emailed again, on June 26. No reply. I emailed again on July 1. Nicole claimed she had to “reship it Friday,” and that we should give it until Thursday (July 3). Astonishingly, the tray arrived on July 2. I sent it back on Monday, July 7th, after which is took about a week and a half to receive my night guard…which was really amateurly done. The area around the back teeth just basically rests on my teeth; there is no margin on the side to slip it completely over my bite. Luckily, it mostly holds in place via the front part. Just stay away from this company. Spend a little more money and work with someone else. It was exhausting having to constantly follow up on them, and trying to stay neutral and nice to them when I really wanted to be assertive and yell at them (but I figured if I did, I would never get my night guard). I think their grand plan is to make as few of these guards as possible, and they probably hope that most people would have given up long before I did.

    By: Shanda Wells
    Date: September 24, 2014 at 5:28 pm

    I am looking for my order and their website is down!

    By: Kim
    Date: September 30, 2014 at 3:33 am

    Product Rating

    Ordered and paid for a night guard via PayPal. After 1 week, no confirmation email about delivery. Called and emailed numerous times – with no response. Today, their website is down. Paypal is now assisting me in looking into the matter.

    I don’t believe this is a legitimate company. Do not order from their site.

    By: P-Y
    Date: October 1, 2014 at 2:58 pm

    They ripped me off $229. Never delivered. Do not trust.

    By: Jim
    Date: October 8, 2014 at 3:35 pm

    Product Rating

    Horrible communication because they do not respond to phone calls or to emails. Thank goodness I did not send my custom hard mold to them or I would have lost it. Disputed their credit card charge and it was refunded. My recommendation is steer WAY clear of this outfit.

    By: Jon
    Date: December 11, 2014 at 2:37 pm

    Dec. 11 2014
    My name is Jon and 23 years ago I owned and operated a dental lab. Sadly I no longer have any tools and equipment to do this myself. Making night guards is about a 15 minuet process.
    Well in August of 2014 I used a credit card to purchase a night guard from them for my wife. They sent impression material and a mailer promptly. I took her impressions and mailed them back.
    I have had no contact from them since. It’s now almost 2015 and I think this simple project is a complete loss. DO NOT DO ANY BUSINESS WITH THIS LAB. DO NOT SEND THEM ANY MONEY!!!
    Now their website is down due to non payment.

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